Refund Policy

Last updated: July 2026

This Refund Policy explains when a refund is and is not available for programs purchased on Online Income University.

1. Full payment is required before access

Every program must be paid for in full before it is unlocked. A program you have bought may appear in your dashboard, but it stays locked and cannot be opened until your payment is complete. You only gain access to a program once payment has been confirmed.

2. One-time purchases: 7-day window

If you paid for a program in full in a single payment, you may request a refund within 7 days of your purchase, on one condition: you must not have accessed or opened the program during that time.

The moment you open or start the program, it is treated as used and is no longer eligible for a refund, even if you are still inside the 7-day window. After 7 days, purchases are not refundable.

3. Payment plans and installments are non-refundable

Programs bought on a payment plan or in installments are not refundable at any time. By choosing to pay in installments, you agree that every payment you make is final and that no refund will be issued.

4. Billing errors

If you believe you were charged in error, for example a duplicate charge, please contact us. We will review genuine billing mistakes and put them right.

5. How to request a refund

To request a refund or raise a billing question, send us a message by email or WhatsApp using the details below. Please include the email address you used to buy the program and the name of the program.

6. How refunds are issued

Where a refund is approved, it is returned to the original payment method used at checkout. How long it takes to appear depends on your bank or the third-party payment processor involved.

7. Changes to this policy

We may update this Refund Policy from time to time. The version shown on this page is the one that applies to your purchase.